Internal Value Assessments help to determine how effectively any department creates and delivers value. Studies we have conducted through the Metrus Institute have revealed that organizations that increase value have higher budgets, more influence with senior leadership and strong advocates in the organization.
Simply put, Internal Value Assessments measure the effectiveness of both what you do (core deliverables) and how you do it (service dimensions) – two important factors that drive internal value and determine how well your organization is positioned to drive growth.
A Metrus Internal Value Assessment can help:
- Improve understanding of internal service strengths and opportunities
- Better align departmental initiatives with company strategy
- Identify top drivers of internal service quality
- Support and track the impact of transformation initiatives