Internal Customer Service Surveys: How is Security viewed by key stakeholders?

The services that security provides to the rest of the organization have a significant impact on the quality of service that the organization in turn provides to its key clients, and markets. Metrus Group Internal Customer Service (ICS) Surveys provide:

• targeted sampling that identifies security's key internal customers
• modules custom-tailored to measure specific aspects of the provided service
• assessment of the value or ROI of their security services

Our extensive research enables us to provide benchmarks for security service — read more about this research in Internal Customer Service, Has It Inproved?