Metrus Group - Recommended Reading & Free Articles

RECOMMENDED READING:

We are pleased to make our knowledge and research available to you. Click on the checkboxes next to the items you want, then fill out the brief form at the bottom of the page.

Measuring Return on Human Capital
	Boost performance by building people equity.
Sample Strategy Maps
	Sample strategy maps to provide a more detailed picture of the strategy mapping process.
Crisis in the Boardroom and the Measurement Solution
	From Cost Management Much of the recent crisis of confidence in corporate governance could have been avoided through more effective and strategic use of information. This article shows how boards can better measure their effectiveness and what leaders can do to immediately close performance gaps and regain investor confidence.
The Seven Greatest Measurement Myths
	From the American Management Association Magazine A summary of the greatest misunderstandings that impair senior management's effective use of measurement, that will change your ideas about measurement and balanced scorecards.
Why Change Fails
	From Across the Board Why more than 50% of organizational change efforts fail and what you can do to avoid the pitfalls. .
Measuring People and Performance: Closing the Gaps
	From *Quality Progress* Quality Progress and Metrus Group conducted a study of over 800 companies that indicates a relationship between use of people metrics and return on assets.
From Balanced Scorecard to Strategic Gauges: Is Measurement Worth It?
	From Management Review National survey of 203 large and small companies showed the higher performance of measurement-managed companies, and how they did it.
Internal Service Quality: Winning From The Inside Out
	From Quality Progress Why the quality of internal customer service is essential and the key steps to improve it.
Ten Myths of Managing a Merger
	From Across the Board Why half of all corporate mergers fall short of expectations and how to ensure successful merger integration.
Internal Service Performance
	From Quality Progress What winning organizations do, and measure, to improve internal customer service.
Is Data Scatter Subverting Your Strategy?
Organizational Change Starts with a Strategic Focus
	From the Journal of Business Strategy The 12 strategic attributes that are essential for survival, growth and winning in the next century.
Organizational Change: Lessons From a Turnaround
	From Management Review Focusing and aligning the key elements of corporate strategy, and implementing them, to achieve a significant turn-around in a company struggling in a very competitive environment.

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Click here for Bill Schiemann's top ten books for high performance organizations

We also recommend the critically acclaimed Bullseye! Hitting your strategic targets through high-impact measurement, available through this site.

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