ACE Scorecard™
People Equity—the value contributed by organization talent is defined by the level of Alignment with business strategy, Capabilities—skills, tools and information to serve the customer, and Engagement-commitment and advocacy of the business.
Using a simple diagnostic, Metrus can now provide ACE Scorecard™— for your organization - a map which immediately illustrates strengths and opportunities for improvement; points of high value, and points of risk.
ACE Scorecard™
ACE Scorecard™ reveals the ACE profiles of each part of the organization. This allows you to focus scarce resources on the areas of greatest need, and build on internal best practices where they exist. In the chart above, we can identify areas where customers may be at risk (low C).
ACE Scorecard™ is created through use of a People Equity diagnostic; one which requires just a few moments of employee time. It mirrors the organization—through region, business unit, division, or other structures. It is accompanied by ACE Scorecard Action Chart, which provide potential steps for each of the eight possible profiles.
Contact us today to implement ACE Scorecard™ for your organization!
